For Customers

The customer experience

Four frictionless steps — nothing to install, nothing to remember.

1
Scan

Point your camera
at the QR code

Every Asante staff member carries a printed QR card — on their uniform, at their table, or at the service counter. Open your phone camera and hold it over the code. No app. No QR scanner. Just your camera.

Works on any Android or iPhone with a camera
Opens instantly in your default browser
USSD fallback (*456#) for basic phones without cameras
Camera app
🔗
tip.asante.co.ke/amani
Tap to open Asante tip page
tip.asante.co.ke/amani
AK

Amani Kiptoo

Waiter · Café Karibu

✓ Verified

Select tip amount

50
KES
100
KES
200
KES
500
KES
"Great service, thank you!"
Confirm via M-Pesa →
2
Choose & message

Pick your amount,
add a kind word

The staff member's verified profile opens immediately. Choose from suggested amounts or enter your own. Add an optional personal message — most customers do.

Smart tip suggestions set by the business
Custom amount field for any value you choose
Optional 160-character message sent to the staff member
3
Confirm

Authorise with
your M-Pesa PIN

Tapping confirm triggers a standard Safaricom STK Push — the familiar M-Pesa prompt appears on your phone. Enter your PIN. That's it. Asante never sees, stores, or touches your PIN.

Safaricom-encrypted STK Push — same as any M-Pesa payment
Your PIN goes only to Safaricom, never Asante
Standard Safaricom transfer charges apply at your end
Safaricom M-Pesa
M

M-PESA

Safaricom request

Pay KES 200.00 to
Asante Technologies
for tip to Amani Kiptoo.

Enter M-Pesa PIN

Cancel
Confirm
tip.asante.co.ke/amani

KES 200 sent!

Amani received your tip

Amani's phone — right now

M

M-Pesa SMS

Just now

KJ Confirmed. Ksh200.00 received from ASANTE TECHNOLOGIES on 15/6/25 at 2:32 PM. New M-PESA balance is Ksh1,450.00.

📧
You'll receive a receipt
Confirmation email sent to your address
4
Instant payout

Staff get credited
within seconds

The moment Safaricom processes the payment, Asante pushes the tip directly to the staff member's M-Pesa wallet. They get an SMS notification — including your message if you left one.

Funds arrive in under 5 seconds on average
Staff receive an SMS and in-app notification instantly
Customer receives a digital receipt via email
Full transaction history visible to both parties
Join as Staff — Free →
Security

Built on infrastructure
Kenyans already trust

Safaricom M-Pesa

Every payment uses Safaricom's own encrypted STK Push — the same security as any M-Pesa transaction you've made before.

PIN never shared

Your M-Pesa PIN goes only to Safaricom servers. Asante processes only the resulting transaction confirmation, nothing more.

Verified staff only

Every Asante staff profile is verified through their employer. Customers always know exactly who they are tipping before confirming.

No smartphone? No problem. Customers on basic phones can dial *456# and follow the USSD prompts to send a tip to any registered Asante staff member using their staff ID number.
Ready to try Asante?

See it in action
at your business.

Our demo takes 20 minutes. We'll walk through the full customer and staff experience live.

💬